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Organisational ethos

The literature review concluded that how services are delivered is as important as what support is offered. To achieve an environment that is most effective in supporting women experiencing multiple disadvantage, there must be commitment across an organisation to delivering gender-responsive services and interventions.

This means:

  • having specialist knowledge of women’s lives and experiences
  • recognising multiple disadvantage, including diversity issues
  • understanding inter-related needs requiring individual holistic care
  • recognising impact of trauma, particularly in terms of violence and victimisation
  • accepting women – viewing behaviour as adaptation and resilience rather than symptoms and pathology